Connecting With customers Workshop
Positively Influencing Stakeholders & Customers
Helps individuals learn how to positively and effectively influence others by adapting color energy preferences to build strong, sustainable relationships. This workshop explores six steps of successful influencing, leveraging the Insights Discovery personal profile.
“You don’t close a sale, you open a relationship.” – Patricia Fripp
Our Influencing Without Authority program is designed for individuals to become more effective, dynamic, and successful influencers in their organizations.
Looking at every stage of the influencing interaction, this workshop explores how the preferences and capabilities of the influencer might impact their communication style.
Using their personal profile, each individual will be able to develop a practical and personal approach to those they need to influence, taking advantage of their unique strengths.
workshop Outcomes
• Understand individual approach throughout the six important stages of an influencing engagement
• Explore how to modify approach with difference customers to build more effective, people-centric relationships
• Develop strategies and action plans to create better stakeholder experiences and have immediate impact